What Is Cash on Delivery (COD)?
Cash on Delivery allows you to pay with cash at the time of delivery of your art and craft supplies. If you don’t have a credit card or an online mode of payment, you can still buy your favourite items online by making payments at the time of delivery A lot of our patrons are women and the elderly who are more comfortable using cash, we have enabled Cash on Delivery payments to help them out.
What Cash on Delivery is NOT!
Cash on Delivery is NOT a way to test out the products when they’re delivered. Our team puts a lot of effort while uploading products on our website www.hndmd.com. This includes things like dimensions, videos, product photos, etc. If you have any questions before purchasing, please feel free to contact us. We’d be happy to help you out.
This is also NOT a way to push your urgent delivery requests. If you’re not sure whether your items can be delivered by a specific date, please get in touch with our customer service team. They would be able to help.
What if I do not accept my Cash on Delivery Order?
We offer Cash on Delivery (COD) for convenience to our patrons who are more comfortable paying in cash. When we ship products to our customers, we pay our couriers and delivery partners for the services they provide us. They again charge us for the shipping costs when the shipments return back to us because they weren’t accepted by the customer.
If a Cash on Delivery order is returned/rejected at the time of delivery for any reason, then the Cash on Delivery payment option would be blocked from your account and it wouldn’t be reversed in any case. After that only prepaid methods would be available for you to purchase from our store. So, we highly suggest you keep cash handy at the time of delivery. In case a bulky order with high shipping charge is returned, then amount charged by the courier for forward and return shipping would be levied to your account as negative store credit and the same would be automatically charged from your next prepaid order.
What is the Limit for Cash on Delivery?
You can currently place orders up to Rs. 10,000 using the Cash on Delivery (COD) payment method. It is a strictly cash-only payment method You cannot use gift cards for cash on delivery orders. You cannot use foreign currency to make payments. Only Indian Rupees are accepted.
What are the charges for Cash on Delivery?
We charge a nominal fee of Rs. 100 per order for COD orders. Cash on Delivery Orders cannot be combined
Is Cash on Delivery available Pan India?
Cash on Delivery (COD) is available for most pin codes in India where the major couriers provide the facility. You can check pin code serviceability on product pages. Courier partners can enable/disable pin codes for Cash on Delivery as per their operational constraints. If your pin code is unserviceable after you’ve placed an order, we’ll inform you and your order will be cancelled.
